We use cookies.

What does it mean?

Captcha is invalid. Please attempt to accept cookies (in the bottom left corner), reload the page, switch to a different network, disable VPN, or contact support support@@onde.app.

Oops, something go wrong, please try again later

The phone number you’ve added already exists. Please choose another phone number or contact support@@onde.app.

Oops, something went wrong with cookies. Please disable VPN or adblock, switch to a different network, or contact support at support@@onde.app.

Privacy Policy

Last updated: October 11, 2026

1. Introduction

Welcome to the ABJK platform. We highly value your privacy and are committed to protecting the personal data you provide us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app and services (including ABJK Ride, Send, Food, and Mart).

2. Information We Collect

We may collect the following types of information:

  • Profile Information: Name, phone number, email address, profile picture, and login credentials.
  • Location Information: Your device's real-time location while the app is running in the foreground or background (for driver partners) to provide optimal services.
  • Transaction Information: Order details, services used, payment information, and ride/order history.
  • Device Information: IP address, hardware model, operating system, and mobile network data.

3. How We Use Your Information

We use your data to:

  • Facilitate transportation, delivery, and food/goods ordering services.
  • Process payments and send receipts.
  • Improve service quality and security, including preventing fraudulent activities.
  • Provide customer support and respond to your inquiries or complaints.

4. Sharing of Information

We may share your information with third parties under the following conditions:

  • With driver partners or merchants to fulfill your orders.
  • With third-party service providers (such as payment gateways).
  • Based on legal requests or authorized government authorities.

5. Data Security

We implement technical and administrative security measures designed to protect your information from unauthorized access, loss, or misuse. However, no internet transmission system is 100% secure.

6. User Rights

You have the right to access, correct, or request the deletion of your personal data at any time. You can make changes to your information through the profile menu in the app or by contacting our support team. For account deletion requests, please visit the Request Delete Account page.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or email before they take effect.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact our customer support team via the ABJK app or by emailing support@abjk.com.